Legal
Privacy Policy
We only collect what we need to get your order to your door and keep your account secure.
Information we collect
- Contact details: name, email address, phone number
- Delivery details: shipping and billing address
- Payment information: processed securely by our payment provider — we never see or store full card numbers
- Order history: what you've bought, so we can support you
- Website usage: anonymised analytics (pages viewed, device type)
How we use your information
- To process, ship and support your orders
- To send order confirmations, shipping updates and receipts
- To respond to your support requests
- To improve our website and product range
- To send our newsletter — only if you've opted in, and you can unsubscribe at any time
We don't sell your data
Enzo Lux does not sell, rent or trade your personal information. We share data only with the service providers required to fulfil your order — for example our payment processor and courier — and only the data they need to do that job. We process personal information in line with South Africa's Protection of Personal Information Act (POPIA).
Cookies
We use cookies and similar technologies to remember what's in your bag and understand how the site is used. You can disable cookies in your browser, though some parts of the site may not work as expected.
Data security
Your information is transmitted over encrypted connections (HTTPS) and stored with reputable providers. Payment data is handled by PCI-compliant processors.
Your rights
You can request a copy of the personal information we hold about you, ask us to correct it or ask us to delete it. Email admin@ariimicreek.com and we'll respond within a reasonable time.
Contact
Questions about this policy? Email admin@ariimicreek.com.